| 1. What is my software version? |
To view your ProEdgeTrader software version, go to "Help" > "About" in the main navigation of your software.
|
| 2. What ports does ProEdgeTrader use? |
ProEdgeTrader uses port 9200 for orders and port 9201 for data.
To check if these ports are open on your computer go to "Start" > "Run" and type "cmd" (without quotes) and press "OK". This will open the command prompt window where you will type the following, (without quotes): "telnet prod.openecry 9200" and then press enter on your keyboard.
If you get foreign characters, this verifies communication to port 9200 and means this port is open. If you get an error message then the firewall is blocking the port.
Note the above instructions are for Windows XP, Telnet needs enabled in Windows Vista and Windows 7. In order to enable and install Telnet in Windows 7, the steps are easy, and similar to procedures to turn on and enable Telnet in Windows Vista:
- Open Control Panel.
- Go to Programs or Programs and Features.
- Click Turn Windows features on or off.
- In the “Windows Features” dialog box, select (tick) the Telnet Client check box.
- Click OK.
- After installation is done, Telnet can be used and called immediately.
|
| 3. How does the trailing stop feature work in the ProEdgeTrader? |
The trailing stops can be placed on the DOM, chart, or order entry window.
In the example below, this would put in a sell trailing stop. The sell stop would be placed at 1128.00. If the market was at 1130 (would be the ref price) when you place this order and you set factor/delta to 0.50. The market would need to move upward 2 ticks to activate the trailing feature of the stop and will bump the stop up tick for tick set by the factor/delta.
When the market moved to 1130.50, the stop was modified from 1128 to 1128.50 (Ignore delta value in comments below – delta is set on the order ticket):
|
| 4. Some of the input windows on the charts and DOM are so small I can't type in them? |
Fix the DPI settings. Make sure it is 96 DPI, you will have to restart your computer after you make this change to your DPI settings.
 
|
| 5. How do I add custom EasyLanguage Indicators, PaintBars, ShowMe and Strategies into the ProEdgeTrader? |
Go to this link: http://lionsfutures.com/easylanguage_tutorials/ and follow the simple instructions for importing custom EasyLanguage indicators and strategies into the PRoEdgeTrader.
|
| 6. Why my trading platform does not display when I log on? |
This issue may have to do to with the way the application was closed last time. To solve this, start up the ProEdgeTrader, when it appears in the bottom task bar but does not respond to your mouse please left click on the ProEdgeTrader in the task bar one time. It should be indented. Then hold Alt and press Space. A Menu should then appear if restore is highlighted select that option but if not select Close. The ProEdgeTrader should then appear next time you select it from the task bar. If it doesn’t then please hold Alt+Ctrl+Delete, select the task manager and end task for the ProEdgeTrader. Restart the ProEdgeTrader and then simply left click the ProEdgeTrader in the bottom task bar again and it should appear. Once again if it doesn’t please left click on it and Hold Alt and press space and select Close again. It should then open up.
|
| 7. How to completely uninstall ProEdge Trader? |
Uninstall the software from control panel > Add Remove Programs. Then, go to the directory where you installed the software, by default, Program Files > ProEdge > Trader Demo.
Delete the Trader Demo OR Trader folder if you want to delete the Demo OR Live installation.
|
| 8. How can I create an advance alert on a chart for high - low > Open? |
To create an alert for (High-Low) is greater than (Open x factor) Terms: High = the high of the contract Low = the low of the contract Minus = - Greater = > Open = the open of the contract Factor = a number of your choice Let’s use the ESZ7 contract for this example: High:ESZ7 - Low:ESZ7 > Open:ESZ7 * 2 Steps: 1) Right click on the contract in the quote box and select chart 2) Right click anywhere in the chart and select alert then create alert 3) Select the advanced tab 4) Erase the current alert formula and hit insert 5) Select series of indicator then High:ESZ7 and hit space then – space 6) Select series of indicator then Low:ESZ7 and hit space then > space 7) Select series of indicator > Open:ESZ7 and hit space then * space 8) Enter the number for your factor (for example 2) 9) Click on the … button and select the alert sound 10) Under message you can type in a message when the alert triggers 11) Lastly, hit Ok
|
| 9. How do I remove the order arrows on the ProEdge Trader Charts? |
In the upper right hand corner of the chart you will see two blue arrows pointing left, left click that. Now left click the drop down arrow that appears to the left of the double blue arrows that are now pointing towards the right. Next go to the option that is titled orders after the symbol code (for example ESH9 Orders) and left click. Toward the bottom of the list you will now see "Filter". Under "Filter" there is a row titled "Visible" and next to that it will say "On" double click on and that will make it say "Off" and the arrows will disappear.
|
| 10. How do I stop the chart from automatically scrolling forward? |
Right click within the chart area. Go to View and Select 'Lock Latest Bar'.
|
| 11. What are the minimum system requirements to run the ProEdgeTrader? |
The minimum system requirements are: Windows XP SP2 and up - 256 MB RAM and up (Vista supported) Software: Microsoft .NET 2.0 Framework
|
| 12. What is the symbol for the Mini Russell 2000? |
The symbol for the Mini Russell 2000 is RLM-M.
|
| 13. How do I add an additional contract onto the chart? |
On the chart, Select Insert>Add Contract. Type the contract's symbol and select new area. The additional contract will be added directly below the original chart.
|
| 14. How do I download the ProEdge Trader LIVE or DEMO? |
You can download the latest version of the LIVE ProEdge Trader at http://lionsfutures.com/live/, You can download the latest version of the DEMO ProEdge Trader at http://lionsfutures.com/demo/.
|
| 15. Are the username and password for logging into the ProEdge Trader case sensitive? |
Yes, please note that the Username and Password for logging into the ProEdge Trader are case sensitive.
|
| 16. How do I increase the width of the bars on the ProEdge Trader Charts? |
Double click directly on a bar within the chart area. A window will pop up with the preferences for the chart. Within the menu preferences look for Appearance> Styles>Collection, select collection and drop down the menu. Find width and select the line below and change it to a larger size.
|
| 17. How do I remove the data box on ProEdge Trader Charts? |
This can be done in two ways: 1. Right click on the data box and left click "Show Data Box". 2. On the chart select Preferences>Chart Profile. Within the Chart Profile Preferences scroll down to Data Box then find Visibility. Turn Visibility ‘Off’. Note: The data box can be moved by left clicking and dragging to a different area of the chart.
|
| 18. Can I add horizontal lines on the chart to display the high and low for the day? |
On the chart select Preferences>Chart Profile. Within the Chart Profile Preferences scroll down to High/Low, then turn the High Line and Low Line ‘On’.
|
| 19. How do I create space between the current bar and the end of the chart? |
On the top of the chart, click View, and then select Right Margin. Note: You may need to scroll the chart to the right using the bottom scroll bar.
|
| 20. How do I change my chart to a custom time period? |
Click on the double blue arrows in the top right hand corner of the chart. Next, left click the drop down arrow that appears to the left of the double blue arrows that are now point towards the right. Select the futures contract that you are viewing a chart of, for Example YMH9. Towards the bottom, find Misc then Session. Click on 24 hours to drop down the menu and select either Contract Setup or Custom to enter a Custom Time Frame.
|
| 21. Can I save all my settings from the ProEdge Trader Demo and transfer them to the ProEdge Trader? |
On the ProEdge Trader Demo, select file then Export Settings. Name the XML file and save it to your desktop. Next, on the ProEdge Trader select File, then Import Settings. Find the XML file on your desktop and select open.
|
| 22. How do I change the pivots so they do not squeeze the price? |
Once you have the pivots added to the ProEdge Trader Charts. Double click on the any one of the pivot lines, which will bring up preferences window. Find, General then Auto Zoom. Select Auto Zoom and turn it ‘off’
|
| 23. How do you calculate the daily pivots using a specific time frame? |
Once you have the pivots added to the ProEdge Trader Charts. Double click on the any one of the pivot lines, which will bring up preferences window. Find Misc>Session Time. Select Session time then Custom. You can set the pivots to any time frame that you prefer.
|
| 24. How do I change the time zone on ProEdge Trader Charts? |
On ProEdge Trader Charts select Preferences>Chart Profile. Scroll down to Time Axis>Time Zone. Then select the correct UTC zone.
|
| 25. Can I setup Short Cut keys for Trade Mode on the Chart? |
On the ProEdge Trader, go to Setup>Shortcut Keys. Then scroll down the list to Charts and expand the list. You will then see the option to setup a shortcut key for Trade Mode.
|
